Artificial Intelligence and Chatbots

Jizeen

Juniper Research estimated that the annual spending on AI in Retail will reach $7.3B by 2022. At the same time, most of the AI and machine learning solutions in Retail revolve around customer experience, 74% of them to be exact. Smart chatbots and robots have the potential to eliminate cashiers. AI and machine learning systems:

  • Enable personalized recommendations of makeup (Sephora and Olay).
  • Help consumers find the right clothes sizes (ASOS).
  • Simplify store navigation (Macy’s).
  • Measure customer preferences (Uniqlo).

Outside of customer experience, Artificial Intelligence in Retail can:

  • Improve logistics & stock management.
  • Streamline food preparation and manufacturing process.
  • Measure marketing data. 
  • Drive smarter business decisions. 

AI permeates various aspects of retail constantly finding new creative applications. At this point, it’s quite obvious that AI will be part of the retail landscape for decades to come.

0 Comments

Leave a Reply

More great articles

Salon Trends, 2021

We spend an average of $55,000 on hair and grooming in our lifetimes! Keeping up with the current salon trends is the…

Read Story

Social Shopping

With the rise of blind online purchases, buyers increasingly rely on the reviews and opinions of other shoppers. Social shopping is about…

Read Story

Wifi Marketing to boost your business

Having a great WiFi connection in your store or restaurant is an essential part of the experience at this point.…

Read Story
Arrow-up